Contact Us - HMRC Gov.uk Team

How easy was it for you to do what you needed to do today? *

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Are you the policy, process or product owner (the ‘subject matter expert’)? * If you do not own the content you should contact the owner first, search for 'Guidance SME database' in SharePoint and include them in your request.

Is this a routine update to existing content? * For example:
* rates and tariff updates
* service availability
* replacement uploads

Which GOV.UK pages need to be updated? * If you think there is a need for new guidance – are there any existing GOV.UK pages that will need to be considered as part of this change request? (If so, please provide links to the relevant pages).

Why does GOV.UK guidance need to change? *

If you have any source material that will help explain the required changes to the guidance or the actions users will need to carry out, please attach any relevant documents. *

Is there a deadline when this guidance needs to be available on GOV.UK (if so, please explain why this date is critical)?

Which users will be affected by this change? * What's the size of the audience and how are they or HMRC affected by the new or revised guidance not being available?'

Please include any data or insight you have that indicates the scale of the problem.

How will we identity if the change has been successful? * For example, how do you expect that user behaviour or revenue collected will change after the guidance is available on GOV.UK?

Do you have any research, customer insight, feedback, data or other evidence that shows where users are struggling? *

Name *

Email *

Subject *

Was it easy to find this guidance? *

What did you want to do today?

Were you able to do what you needed to do? *

Why did you give this answer? Please do not enter personal information such as your National Insurance number, Unique Tax Reference or address or telephone number in this box.

Is there any other information you think would be helpful? *